Steve DeMari: CaptionCall by Sorenson is part of a federally funded program to benefit people with hearing loss, so this service is only available in the United States. CaptionCall uses the most advanced voice recognition technology, captioning agents, and a fast transcription service to display written captions of what a caller is saying on a large, easy-to-read screen.ĪudiologyOnline: How are the ADA & FCC related to IPCTS? This is an improvement over earlier devices that required multiple phones lines or calling a second phone number to relay the phone call. Current captioned telephones use the internet to send the captions to the phone. Steve DeMari: IPCTS is Internet Protocol Captioned Telephone Service allows a person with hearing loss but who can use his or her own voice and has some residual hearing, to speak directly to the called party and then listen, to the extent possible, to the other party and simultaneously read captions of what the other party is saying.
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